Our Company

Meg, From our initial conversation early on Monday morning, July 11, I felt TPS was the right choice to print a short run of the hardcover book: Feathered Friends, by author-illustrator Madelyn A. Lee. Your customer service approach was outstanding: Your knowledge of TPS' printing options and processes; realistic view of timelines; and your responsiveness.

You LISTENED to my description of the book and offered your professional advice on the best paper for quality in a children's book with a lot of art; you answered every detailed question I asked; and, most importantly, you LISTENED to my self-induced dilemma of having scheduled a debut book signing for the author-illustrator with a fairly short timeline because she was leaving for college. As the project manager, Lori, I so appreciated your commitment to understanding the criticality of the timeline, to knowing where the book was throughout production, and to open communication via phone and e-mail.

The quality of Feathered Friends, printed by TPS, is absolutely superb. The quality reflects the people who work at TPS, and I would appreciate your thanking all of them for me.

We recently received the latest round of our title, “God’s Amazing World.” I could not believe the image quality of this full color book from your new press. I loved the original print run on this title and did not anticipate this kind of jump in quality on the latest run. The image definition and richness of color on the second run was simply more than we could’ve asked for. We had a very big vision for this title and how it would look, your team and the new press surpassed even our expectations of what the book would be. Thank you for all your teams hard work and we look forward to other titles coming off of this press in the future.

Please share with everyone on the team how thrilled we are with the quality of the printing for Cian From the Philippines! The photos look even better than what we were accustomed to seeing. We can’t believe the detail and sharpness, and the brightness of the colors.

We are confident that this book will be successful and look forward to many future printings with you. We are still working on the website and will be sending out the book for advance reviews at the end of January.

Happy New Year!

I want to thank you both for the outstanding service and the wonderful book I received last week.

I have to admit that I was a bit leery about getting my book printed with a company out of state and one I found online. Your company exceeded my expectation by a mile and I’m so please with the way my book came out. The price was right and the service outstanding….what more can you ask for.

Awesome job and look forward to doing business with you again. Take care.

Thank you for your always prompt and efficient service.

Mike Ammirata called on me faithfully for several years before I started using your printing services. Patience pays off! Every one of your employees whom I have interfaced with has been extremely friendly and and efficient. You may not realize how important your jobs are to making one’s life more enjoyable and rewarding. I just thought you all ought to know that, but I am sure you already do.

Wow! The long journey was less painful because of your amazing help, and encouragement. TPS is so fortunate to have you as an employee, and I was so fortunate to have you as my rep.

What an exciting day in my life! The proof arrived this morning, and it is SO BEAUTIFUL. We all worked hard; but the results made the hard work worthwhile.

First, let me tell you how much I appreciate working with your group. Every “t” is crossed and every “i” dotted, and that’s exactly how I like to work.

You guys have been amazing. Picked up the books. As always, fantastic job!

Printing books is the one aspect of this journey I have not had to worry about since I started using Total Printing some 5 years ago. You guys are absolutely the best in the industry.

Believe me, just as soon as we complete the first round I’ll be calling you for the job. On the other hand I love my books. Thank you and your crew for all of your efforts and hard work. What a Team!

Thank you so much for pushing our reprint book Intro to Rec Serv with Disabilities – thru FAST! Sagamore appreciates the work that Brenda, Cindy and Charlie do!

It is people like you all, that make our job easier!!!!!

Thought you would like to read the note below. You are making grown up people cry!!!!!!!!!!!!!!!!!!!!!!!!!!!

“The printed proof of the book arrived yesterday! I took a look at it last night, with my client, Mark. It looks AMAZING! He was so pleased that he got a little teary-eyed! We both are thrilled with the quality of printing…it is beautiful!”

I am blown away. It’s difficult to express how happy I am with the book. It’s literally perfect and it’s exactly how I imagined it in my head back when we started this project in… March? Anyway, I am very pleased with the product, all of you did an amazing job. I’ve already got some cigar shop owners very interested in putting it in their stores, so stay tuned as I may be back soon to order more books in higher quantities.

Books arrived. They look great, I’m really happy. Thank you very much.

Once again thank you. Y’all’s service is great.

I just wanted to let you know we received the foil swatches you sent, and this afternoon I am going to take them over to the designer. Once again, I just have to say I really appreciate your responsiveness. It’s one of a great many reasons I keep coming back to TPS.

They got here early this morning & they look fantastic. Thanks so much to everyone at TPS for the effort & support. I’m sure our interns will be thrilled.

The books for this title arrived today and they look great. We are happy with how the cover turned out. And we really appreciate how quickly the books were printed and shipped.

Thanks for getting my Mexico Boating done so quickly. Thanks for another successful print run, you’ve made another happy customer!

The books arrived in Rome, and we want to take a moment to thank you. This was a very fast turnaround, and while we hope to avoid that kind of time pressure most of the time, it was just amazing that and how you were able to handle it. A big THANK YOU for all involved.

We’re absolutely thrilled with the quality of the finished books, but more importantly so are our customers.

This was my first time handling the printing side of our company and, while I’ve no doubt been annoying with my numerous changes in quantity and paper type, you have both been absolutely brilliant. I know lots of good folk were involved behind the scenes at TPS fulfilling our order, but you’re the faces of TPS for Triple Ace Games.

Those books look great!! Our Compliments to your entire staff!!

I just wanted to let you know that we received the books last week and they look great. It was a pleasure to work with you both on this project!

Thanks so much for having all requested titles here by April 1 and early. I really appreciate the impeccable job you always do for us.

You did it all-the RIGHT way-I wish everyone did.

You have a great team over there!

Thank you very much for all your help and guidance in the process of preparing my book for the production printing. Now it’s on the way with FedEx

You’ve been very helpful, and I appreciate that.

I will definitely get back to you if I need to print more or, even better, if I”ll have another book to publish.

I love your company culture. Everyone is so honoring to each other. I’m sure it’s a great place to “work”.

I just wanted to let you know that the three latest titles have arrived and the books look really, really nice! Just great! You do such quality work over there at TPS and we want to say thank you for doing things so well. Thank you so much!

Working with your team and experiencing such consistently good results brings us great peace of mind. Your capable style ends up saving us a lot of time and the excellent pricing saves us money; we just couldn’t ask for a better experience!

We just received samples of the Packing for Travel books and they are gorgeous.

As always, thank you so very much for meeting these seemingly impossible deadlines and always making us proud of the end product.

Know you are appreciated and please pass along to your entire team!

Thanks. The ‘estimator’ site is slick.

TPS is a great company. The best I have ever worked with on every book you have done for me in the present and the past.

I met with my client yesterday after he took delivery of his new Space Mineral Resources books, and I have to let you know how pleased he was. Having worked as a salesman for Jostens, and having worked on many case bound book projects, I just have to say your quality is the best in the business. Though production techniques have changed significantly over the last few decades, and these days we rely upon modern digital technology, great printing is still all about craftsmanship. I only have the pleasure of interacting regularly with Darrin, Melinda and sometimes Donna, but if I was able to someday take a tour of your production facility, I would be happy to shake the hands of all your production personnel, and give them a sincere, “Job well done!”

Thank you so much for taking such great care of me and my clients!

Thanks for turning this around so quickly. I know I can count on your quality and professionalism.

Thank you two for all you do for us. You both fit a certain need for us. We know who to go to for our books and such. You always do a great job and keep your promises. Kelly and I really do appreciate it. You both are great partners of ours.

Client is in LOVE with these. Thank you for making them great!

Once again thank you for the printing of, “Gallery of the Bible”. We have heard amazing comments on the book and how it was printed!!!!!!

I cannot tell you how thrilled we are with the Mashomack programs this year. TPS always does a great job but this year the quality of the paper and the sharpness of the printing is truly outstanding.

I really don’t know what we would do without you and your entire team who work so hard to always meet our deadlines and produce an outstanding product every time.

From all of us, to all of you,

I’d like to thank you for your prompt, cordial and professional service. All of the TPS team have been great as well. I hope that you all enjoyed a restful and pleasant weekend. I should be back to plague you all soon with the reworked Book 1.

You’re always in the running with your quotes, and we do the vast majority of our paperbacks with you. I’m a big fan of your operation and recently recommended you to another publisher friend. Thanks for reaching out.

Just viewed the printed samples. All we can say is WOW! It is beautiful!

Thanks, we have been very pleased with the prompt service from your company. Lori is on the ball. We may go with another size on our next reprint so that was behind this quote. Thanks for staying in touch.

We got the books yesterday and they all look wonderful! Thank you so much for your help. We will definitely be coming back for another run of the books in the near future.

Just to say the boxes of books arrived and they are terrific. Great job. Looking forward to new orders & new projects. You folks are top shelf professionals.

Very good service & wonderful finished product.

Quick note to let you know that the books arrived in time of my customer’s book launch – the books look awesome! She sold 60+ at the event. Many thanks to TPS for producing a great looking book & delivering it on time!!

I received lots of great feedback about the yearbooks. Nice work. Have a great day.

We appreciate the quality and the price, you guys are tops.